Blogging,  Internet News

I Left My Out-of-Office on Permanently and I’ve Never Been Happier

Twenty reasons why you should never be instantly available.

Every hard worker knows the sheer ecstasy of logging onto one’s work email and switching on the “out-of-office” alert system before a big trip. (Honestly, is there any better feeling?) But when you travel as much as I do—as a self-employed writer, I spend practically half my life at 30,000 feet and on foreign soil—you learn a dirty little secret: you should never, ever, ever, turn that alert off. Seriously. I don’t. My out-of-office alert is activated regardless of whether I’m in China or I’m sitting at my desk in my New York apartment. Yes, it’s activated right now, thank you very much.

Sounds crazy? It’s not! And, for the record, I’m serious. In fact, I’d wager that it’s the single greatest productivity hack anyone can do that will also restore sanity to your busy life. 

Now, I know that many of you won’t have the stomach for this, especially if you have a day job in an open floor-plan workspace, but I’d urge you to try it anyway—just let your teammates know what you’re doing. (But no, don’t tell your clients.) If you keep your email set to out-of-office at all times, you’ll be happier, you’ll be less stressed, and you’ll get more things done than you ever imagined. So read on, and shoot me an email later to thank me.

  1. You’ll feel super polite – Full disclosure: I’m British. And yes, we’re pre-programmed to be polite, so I consider the auto-reply the digital equivalent of nodding hello when someone greets me. Don’t we all deserve such courtesy?;
  2. You won’t stress about un-replied messages – Remember how your body sometimes goes into that whole mini-fight-or-flight when your phone buzzes in your pocket? Is that the boss? Is it my angry client? I hope it’s just a great newsletter! We’ll, kiss those feelings goodbye, because guess what? You’ve already gotten back to them. Ever heard of “email apnea?” It’s a real thing. Having a robot-you instantly hitting your colleagues and friends back will alleviate all of your anxiety.
  3. You know that they know you got their email – Because “Did you get my email?” emails are a total waste of Internet bandwidth.
  4. You’re instantly more productive – One study showed that white-collar workers like me spend upwards of 25 percent of the day replying to email—and here’s the catch: that was back in 2004! Liberated from email pressure, I can focus on what matters: work. Translation: I’m at least 25 percent more productive than you are.
  5. You can avoid obnoxious requests – We’ve all been asked to tackle projects we don’t want to, or posed questions we’re not quite sure how to answer. That auto-responder is the world’s greatest sidestepping or stalling mechanism that provides an embarrassment-proof solution. Ignore an email for long enough after confirming it was received, and that awkward request might well never be repeated.
  6. It makes you feel like you’re on vacation even if you’re not – I update my auto-reply every week with any pertinent info, a change in time zones, for example, and that final click when it goes live? The feeling is like a mini vacation in itself.   
  7. You’re way less distracted – I’m not easily distracted, but everyone can suffer from concentration hiccups. In fact, studies show it takes between 64 seconds and 67 seconds to return to their original train of thought after pitstopping in their inbox. Ringfencing it – so you don’t feel the need to constantly check your phone – could save you up to an hour a day.
  8. People will like you – You may think that your colleagues and friends will be offended by your out-of-office. It’s quite the opposite: I’ve found that many actually appreciate the auto-reply, as it’s a sign of good communication. Plenty of first time recipients also email me back, enviously, with some form of: “I wish I’d thought of that!”
  9. You get hassled less – We’re all a little lazy. And these days it’s so easy to delegate certain tasks to colleagues. Newsflash: Often that colleague is me. Well, having the always-active auto-response pushes back against this instinct: rather than wait for my reply, those people often resolve whatever they need independently.
  10. You know what’s truly urgent – Instead of passive-aggressively marking a message with an exclamation point, these bounce-backs force colleagues and friends to prove how urgent their message is. Will they actually call me? Is the office really burning down?Yes, the out-of-office sifts out all essential tasks from kinda-maybes.
  11. People email you… Less! – Over the long term, once people know you’re not an email slave who knee-jerk-responds to every message, you’ll find your inbox deluge slows to a trickle. Trust me: this is a fact.
  12. It makes you feel super professional – I’m self-employed, and I don’t have an assistant. So I treat that OOO as the virtual digital version of an old school PA, taking a message after any enquiry and promising to pass it along. It makes me feel more professional, even when I’m sitting in my pajamas at 3pm.
  13. It helps you with spam emails – Like everyone, I receive plenty of spam email—as a journalist, often in the form of press releases. My always-active auto-response can help here, too: don’t be afraid to add a final sentence along the lines of, “If this is a newsletter or automated spam service, please unsubscribe me.” Bots will scan for that word and act accordingly, as will human beings. It’s like a homemade version of Unroll.
  14. It allows you to reassert control – Yes, that cluttered inbox is like a nagging relative, just carping for attention. According to one study, we think we check email just once an hour, but the truth is it’s more like every five minutes. An auto-response puts me back in pole position, so I can allocate certain times to reply to whatever messages seem important – or not reply at all.
  15. You’ll stop replying to every email you receive – Unless you work in customer service, replying to emails is not part of your job description. Auto-responders provide a built-in cooling-off period for your inbox: inhale deeply in the breathing room it affords you, and you’ll be less anxious about simply ignoring a message or two.
  16. You can use it to your advantage – If you’re thoughtful, it can be a good promotional tool: include a hotlink (like this) to whatever recent project you’ve completed on the bounceback, and you’ve earned yourself free, automated PR.
  17. Because what’s the worst that can happen? – In an era bedeviled by trolling, we’ve become squeamish about straightforward, no-nonsense assertiveness. A simple note that says, “Bear with me as my inbox is overloaded, and I’ll get back to you as soon as I can,” is refreshingly direct.
  18. You learn to let your emails work for you – I’ve found that adding a sentence saying, “If this is a request for assistance or an article, I’m immensely grateful for your email; there’s no need to follow up, as I will definitely get back to you if I want to chat more.” That canned response will probably reduce the number of emails you even need to answer by 20%.
  19. You’ll be unique – Judging by the reactions I get, not very many people do this.
  20. You’ll get a great ego boost – That auto-response is tacitly telegraphing to your correspondents: “I’m just a bit more important than you are.”

So do it – and own it.